Telangana Gig and Platform Workers Union

Response to Zomato’s “Pure Veg Fleet” announcement

March 19, 2024: Zomato CEO Deepinder Goyal today announced a “Pure Veg Mode” and “Pure Veg Fleet” on the Zomato app for customers who are 100 percent vegetarian. This option will enable deliveries from pure veg restaurants only. It excludes those restaurants that serve both vegetarian and non-vegetarian food. Our question to Deepinder ji: will Zomato now also filter out delivery workers who are vegetarian only to service this “Pure Veg Fleet”, identifiable by green delivery bags?

If Zomato has today launched a “Pure Veg Fleet” in response to customer feedback and requirements, then will Zomato in the future also take customer feedback about who can deliver their food and who cannot? Will it filter our delivery brothers and sisters by caste, community, and religion?

We would like to remind Zomato that in the past when a customer complained about “having to accept food from a Muslim delivery worker, Zomato stood by the worker and stated that, “Food does not have a religion. It is a religion.” Zomato CEO Deepinder ji also asserted “We are proud of the idea of India—and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values.”

We would like to ask Deepinder ji: Will Zomato assure its delivery workers that it will also address the safety and dignity of our deelivery brothers and sisters in the future?

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